Frequently Asked Questions
Everything you need to know about shopping with UAG Logo
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return or exchange process.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our reach to international customers soon.
Are your products covered by a warranty?
Yes, all UAG Logo products come with a standard 1-year manufacturer warranty against defects in materials and workmanship.